Resolving Hardware Issues - Questions

1. A desktop technician is configuring a desktop computer to maximize the time between recharging for a computer that is used infrequently during the day. What mode should be configured to use most often?
   
   

Hibernation is a feature of laptops that allow them to enter into a low power state. This low power state will ensure that the laptop's battery is not consumed when it is sitting idle. Hibernation can be configured through the Power Options applet in the Control Panel.

1. Which would be the BEST way to explain to a user how to move an external USB hard drive to another computer?
   
   

Dismount the drive by right-clicking the device icon in the system tray. When the system displays that it is safe to remove the drive, unplug the device from the computer and plug it into the other computer.

1. A technician instructs a user to create a striped drive. Why would she do this?
   

To speed access to the storage system.

1. Which would be the BEST way to explain to a user the difference between a printer and a print device?
   
   

A printer is software that converts documents from computers into instructions for a print device to print on paper.

1. Which type of storage device would a technician NOT need to support? Thumb drives, firewire hard drives, floppy or smart media?

All of these.